SERVICE SUPPORT

Service Process

Provide Free Boiler System Scheme

Provide Free Visiting At Our Factory

Global Remote Cloud Service

18 Months Warranty / Maintenance Service

VR factory

In order to let customers who cannot visit Fangkuai Boiler Factory fully feel the strength and quality of Fangkuai Group, we have launched VR online factory inspection service. Just through the network, you can see the real situation of Fangkuai Group's R&D center, laboratory and manufacturing factory in real time, which is intuitive and convenient.

Service Process

Maintenance instruction

In order to prevent boiler failure due to unskillful operation, we will provide maintenance guidance service free of charge until the boiler reaches optimal operation.

Consumable replacement

Our after-sales center stocks ample consumables throughout the year and can provide replacement parts as soon as there are problems with the boiler components.

Delivery

If you need it, we can also provide a home delivery service that charges only a small portion of labor and shipping costs.

Workers training

In order to prevent boiler failure due to unskillful operation, we will provide maintenance guidance service free of charge until the boiler reaches optimal operation.

Delivery

If you need it, we can also provide a home delivery service that charges only a small portion of labor and shipping costs.